Please refer to the copy of the PH-261CWHA Paloma Gas Geyser Customer Operating Instructions that came with your new Paloma 26l/min Gas Geyser.
All purchasers of a Paloma Gas Geyser should take note of the Installation / Customer Operating Instructions. The manual explains the correct way that a Paloma Gas Geyser should be installed by your nominated, qualified installer not only to ensure the geyser works correctly and efficiently but also to ensure any warranty claims, are approved.
Should you have purchased a bathroom or kitchen remote controller, the operating instructions begin on page 10. This tells you how to set the optimal water temperature as well as the required volume for the bath fill function.
Paloma Gas Geyser Warranty Information:
Please keep your Certificate of Conformity and your Proof of Purchase – which clearly indicates the purchase date, together with your Instruction Manual for future use or warranty claims.
The warranty available for the 20, 26 and 27l/min Paloma Gas Geyser is as follows:
10 year warranty on Copper heat exchanger,
3 year warranty on gas section and gas related parts
1 year warranty on electrical parts
1 Year warranty on all parts and components
Please note the full warranty conditions and exclusions on the warranty page – page 56.
Paloma Gas Geyser Safety and Error Information:
Please familiarize yourself with the safety instructions on page 55 to ensure the safe day-to-day use of your water heater.
Please refer to the page on our website regarding error codes for your Paloms Gas Geyser. Should an error code flash on your water heater or remote controller, please take care to follow the suggested remedy carefully, so that you do not damage your gas geyser. If in any doubt, please call your installer or Paloma Gas South Africa.
Should the error code read “need service” or “99” please follow the procedure for back up service.
Maintaining your Paloma Gas Geyser:
An annual service is recommended. Please contact your registered gas installer or Paloma Gas South Africa